Privacy Policy

For the purposes connected to the provision of the Ivoiss Service, JMM COMUNICACIONS SL., with registered office in Av. Sant Antoni 27 4A, AD400 La Massana, Andorra, hereinafter referred to as Ivoiss, processes the data provided by customers, or in any case acquired during the execution of the Service.

The data controller is Ivoiss in the person of its pro tempore legal representative. The list of data processors and third parties recipients of communications is available from the Ivoiss offices.

Ivoiss adopts the technical/organisational precautions required by law to protect your personal data and the traffic data provided or collected. The personal data and the traffic data are accessible only by the authorised staff or by the entities within the company which need to access the data in exercising their functions. In particular, the data processing, as well as the purposes connected to, instrumental to and necessary for the provision of the service, will also have the purpose of communicating the data to companies which carry out functions which are necessary for or instrumental to the operation of the service and/or managing data banks aimed at the protection of the credit risks.

The granting of the consent for the processing of your personal data by the User is optional. If the personal data processing in letter b) is refused, the processing will be limited to the overall execution of the obligations deriving from the provision of the Service, as well as the fulfilment of the obligations required by law, regulations and legislation of Andorra. If the personal data processing in letter a) is refused, the Company will be unable to provide the Service.

Without prejudice to the above, Ivoiss will not assign any ownership of your data to third parties without your explicit consent, except where imposed by the regulations in force and/or requested by the competent authorities.

The processing of the User’s data for the purposes shown above will take place mainly with automated and computerised methods, which will also be in compliance with the rules of confidentiality and security stated by the law. The data will be stored for the legal time limit at Ivoiss and processed by employees and/or professionals appointed by it, who will carry out the above-mentioned activities under its direct supervision and responsibility. For that purpose, the data communicated by the User may be transmitted to external parties, including abroad, which carry out functions which are strictly connected and instrumental to the operation of the Service.

Over time, changes could be made to this Information Sheet, therefore we advise you to periodically consult this document. Ivoiss will inform you of the changes made by publishing the updated privacy information sheet on

We remind you that you may exercise your rights writing to JMM COMUNICACIONS SL., Complaints Office, Av. Sant Antoni 27, 4A, AD400 La Massana, Andorra.